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Text messages

Texts about your home, only if you say yes

How you sign up for DoorKeeping texts, what we send, and how to stop at any time.

The DoorKeeping invite screen: a mobile number field and an unchecked box that reads: Text me about rent, maintenance and notices for my home from DoorKeeping. Msg & data rates may apply. Msg frequency varies. Reply STOP to stop, HELP for help.
The opt-in screen a tenant sees after joining their home. The box starts unchecked.

The words next to the box

Text me about rent, maintenance and notices for my home from DoorKeeping. Msg & data rates may apply. Msg frequency varies. Reply STOP to stop, HELP for help.

Optional. Getting texts is never a condition of renting.

  • Who sends them

    DoorKeeping, made by DoorRaise, Inc., sends them from +1 (877) 316-0088 for the landlord or owner of your home.

  • How you sign up

    You check an unchecked box with the words below: when you join your home from your landlord's invite, in your DoorKeeping tenant account, or, for local pros, on a job link. A landlord may also check a box saying you told them you agree. Signing up is optional and never a condition of renting.

  • What we send

    Rent reminders and payment updates, maintenance updates (a repair is booked, a visit time), notices about your home (like a water shutoff), and answers to your texts. Local pros get job offers and job updates. No marketing or ads.

  • How often

    Message frequency varies. Most people get a few texts a month.

  • Cost

    Msg & data rates may apply. DoorKeeping never charges for texts.

  • How to stop

    Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END or QUIT. You get one text confirming it, then no more. Reply START to get texts again. You can also turn texts off in your DoorKeeping account.

  • Help

    Reply HELP and we answer: "DoorKeeping: help at support@doorkeeping.com. Msg & data rates may apply. Reply STOP to stop." You can also write to support@doorkeeping.com.

  • Your number stays private

    Mobile numbers and SMS consent are never shared with or sold to third parties for marketing. We use your number only to send the messages described here.

Sample texts

Examples only. Real texts name your own home and dates.

  • DoorKeeping rent reminder: $1,450.00 is due Nov 1. Pay here: https://doorkeeping.com/pay Reply STOP to opt out.
  • DoorKeeping: A plumbing pro is booked for your request "Kitchen sink leak".
  • DoorKeeping: Water will be off at your building on Nov 4 from 9 am to 11 am.

Read our privacy policy and terms of service. Questions? Write to support@doorkeeping.com.