How to write an apartment listing that fills units faster
A listing fills a unit faster when it answers a renter's yes or no questions before they have to ask: the rent, the total move-in cost, the date, bedrooms and bathrooms, pets, parking, laundry and which utilities are included. Put those facts in the first lines, show the rooms in the order a person walks through them, and describe the unit honestly. Every question a renter has to send you is a delay, and every surprise at the showing is a lost lease.
Lead with the facts renters filter on
Renters scan dozens of listings and drop the ones that leave a deal-breaker unanswered. The fix costs nothing: a facts block at the top, in the same order every time, for every unit you list.
| Fact | Write it like this |
|---|---|
| Rent | $1,350 a month |
| Move-in cost | First month $1,350 plus deposit $1,350, total $2,700 |
| Available | November 15 |
| Size | 2 bed, 1 bath, about 820 sq ft |
| Utilities | Water, sewer and trash included; tenant pays electric |
| Pets | Cats and dogs under 40 lb allowed, $35 a month pet rent |
| Parking and laundry | One assigned space; laundry room on the ground floor |
| Lease | 12 months |
| Screening | Income 2.5 times rent; written criteria sent with the application |
State the total move-in cost as one number. It is the question renters most often have to work out themselves, and it rules a unit in or out on the spot.
A headline formula that works on every site
Use: size, type, one standout feature, and the neighborhood or nearest landmark. 'Sunny 2 bed with in-unit laundry, 3 blocks to Lincoln Park' tells a renter more than 'Must see! Won't last!' Skip all caps and exclamation marks; they read as filler and many sites trim them anyway.
- Pick the one feature people in your area pay for: in-unit laundry, parking, a dishwasher, central air, a yard.
- Use a landmark people know, like a park, a station or a main street.
- Keep the price out of the headline if the site already shows it in a field.
Photos: order and honesty
- The best room first, usually the living room in daylight.
- Kitchen, showing the counters and appliances.
- Each bedroom, from the doorway, so the size is clear.
- Bathroom.
- Laundry, parking, storage and any outdoor space.
- The building outside and the street.
- A simple floor plan if you have one.
Shoot in daylight with the lights on, from a corner at chest height, after the unit is cleaned. Use photos of the actual unit, or say clearly that they show a matching unit in the same building. A renter who finds a different unit at the showing does not apply.
The description: what living there is like
Write three short paragraphs. First, the unit: what was updated and when, the light, the storage. Second, the building and the rules that apply to everyone: quiet hours, smoking policy, how maintenance requests work. Third, the next step: how to book a showing and what to bring.
Describe the place, never the person you hope will live there. Phrases like 'perfect for a young couple' or 'no kids' can break fair housing law even in a small building; see fair housing rules for rental listings for a list of phrases and rewrites. The federal ban on discriminatory ads in 42 U.S.C. 3604(c) applies even to owners exempt from the rest of the Act under 42 U.S.C. 3603(b).
A listing, before and after
Example a made-up owner's first draft read: 'GREAT APT!!! 2br near downtown, nice landlord, call for details.' The rewrite: '2 bed, 1 bath with dishwasher and assigned parking, 4 blocks to the Elm Street station. $1,350 a month; move in for $2,700 (first month plus a $1,350 deposit). Available November 15. Water, sewer and trash included. Cats and dogs under 40 lb welcome, $35 a month. Book a 15 minute showing online, Tuesday to Saturday.' The second version answers nine questions; the first answers one.
After you post: replies and showings
- Write one reply template with the facts block, the screening criteria and a showing link, and send it to every inquiry. Same facts for everyone is good leasing and good fair housing practice.
- Offer several fixed showing windows rather than one-off appointments.
- Answer the questions that keep coming in by adding the answer to the listing itself, so the next renter does not have to ask.
- Take the listing down or mark it pending as soon as a lease is signed.
- Update the price or the photos after a week with no applications, not after a month.
Listings and DoorKeeping
You publish the listing on the sites you choose. Once you pick a tenant, DoorKeeping sends the lease for e-signature and a tenant portal invite link, and you can ask Claude or ChatGPT, connected to DoorKeeping, to help with the rest of running the building, and anything involving money or a legal step waits for your one-tap approval. DoorKeeping is $2 per unit per month with every feature included.
Sources
- Fair Housing Act, 42 U.S.C. 3604 (Cornell LII), read Oct 29, 2026
- Fair Housing Act exemptions, 42 U.S.C. 3603 (Cornell LII), read Oct 29, 2026
Questions
- What should an apartment listing include?
- Rent, total move-in cost, available date, bedrooms and bathrooms, utilities included, pet policy, parking, laundry, lease length and your screening criteria, plus photos of the actual unit.
- How many photos should a rental listing have?
- Enough to show every room once plus the outside, laundry and parking. A photo of each space in walk-through order matters more than a set number.
- Should I put the deposit in the listing?
- Yes. State the total move-in cost as one number. It is a deal-breaker question, and answering it up front saves a round of messages.